Delivery & Returns


Shipping Costs United Kingdom 

0-£50 Royal Mail 2nd class £3

£50 + Royal Mail 2nd class for FREE

 

Shipping costs Europe 

 International Standard  £6

£25- £75 International Tracked and signed £9

£75 + International Tracked and signed £11

 

 

Shipping costs rest of world 

0-£25 International Standard   £6.00

£25-£50 International Standard   £9.50

£50 + International Tracked and signed £12

 

 

Delivery times

All items take between 2-3 weeks to make and ship unless stated that they are ready to post.

If 3 weeks has passed and you have not received your order, then please contact us immediatley so we can track your item .

Please note that proof of postage is obtained for all items. If an item does get lost then the Royal Mail advise that a period of time must pass before this item is officially lost . Once this time has past a replacement item will be sent to you . A refund will only be issued for lost post if the item is out of stock.

Please note: It is the customer’s responsibility to give us the correct postage address. If it is given incorrectly and this results in the parcel being lost or undelivered, we will not refund the order unless it finds its way back to us. 

 
If you are in any way in happy with your item or would like an exchange or refund, then please send back to:

 

Eddie & Bee

Lewens 

High street

Stockbridge

Hampshire

We hope that you will love your purchase but if you are not completely happy we will offer an exchange or refund provided that are not damaged or soiled, washed, altered or worn as these will not be accepted and may be sent back to the customer and/or a refund refused.  We must receive your returned items within 14 days of the date you received the items.

 

Please obtain proof of postage from your Post Office as this will be required should your return be delayed or go missing.  Please note that we cannot be held responsible for any items that fail to reach us or any delay in your return reaching us.   

If you have any queries regarding your return, please email hello@eddieandbee.co.uk

 

 

Once your return has been received, we aim to process it as quickly as possible. Please note that at peak times, it may take us longer than usual to process your return, up to 14 days. Please ensure you include your order number when returning any items, as without this we are unable to complete your refund, and if you want an exchange, please include what style/ size and print you require. We will notify you by email when we receive and approve your return. will then issue a refund by the same payment method as your order within 30 days of you posting the return.

 

Thanks

Jo x