Delivery & Returns


Shipping Costs United Kingdom 

0-£25 Royal Mail 2nd class £1.80

£25- £50 Royal Mail 2nd class signed £3.10

£50+ Royal Mail 2nd class signed for FREE

 

Shipping costs Europe 

0-£25 International Standard  £4.70

£25- £50 International standard  £6.60

£50 + International Tracked and signed FREE

 

 

Shipping costs rest of world 

0-£25International Standard   £6.00

£25-£50 International Standard   £9.50

£50 + International Tracked and signed FREE

 

 

Delivery times

All items take between 10-14 days to make and ship unless stated that they are ready to post.

If two weeks has passed and you have not received your order, then please contact us immediatley so we can track your item .

Please note that proof of postage is obtained for all items. If an item does get lost then the Royal Mail advise that a period of time must pass before this item is officially lost . Once this time has past a replacement item will be sent to you . A refund will only be issued for lost post if the item is out of stock.

 
If you are in any way in happy with your item or would like an exchange or refund, then please send back to:

 

Eddie & Bee

Lewens 

High street

Stockbridge

Hampshire

SO206HF

 

You are responsible for the financial value of any goods that are being returned until we receive them, so we recommend that you use a trackable postage service and retain proof of postage.

 

If you have any queries regarding your return, please email hello@eddieandbee.co.uk

 

Returns that are damaged or soiled, washed, altered or worn may not be accepted and may be sent back to the customer and/or a refund refused. 

Once your return has been received, we aim to process it as quickly as possible. Please note that at peak times, it may take us longer than usual to process your return, up to 14 days. Please ensure you include your order number when returning any items, as without this we are unable to complete your refund, and if you want an exchange, please include what style/ size and print you require. We will notify you by email when we receive and approve your return. will then issue a refund by the same payment method as your order within 30 days of you posting the return.

 

Thanks

Jo x